Frequently Asked Questions

How is the reservation process in the website?

After choosing the offer, specific dates and rooms, and filling in your personal details, our representative will contact you to complete the reservation and payment process, you can also inquire from our representative about any information you need before completing the reservation and payment process.

What if I entered the name incorrectly when making the reservation?

It is our responsibility when communicating with you to complete the reservation process to ensure your data and details before sending it to the hotel or different service providers, according to the offer you have chosen.

Is the personal data I enter kept confidential?

Yes, all data you enter is kept confidential to us.

At what age is the traveler considered an infant or child?

Baby: From seven days until 23 months of age. Child: From two years to 11 years of age.

What is a Schengen Visa?

It is a travel visa to Europe, and it is a unified visa issued by the countries that joined the Schengen Agreement and the member countries are: Germany, Austria, Belgium, Cyprus, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia , Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Slovakia, Sweden, Iceland, Liechtenstein, Norway. And the visa issued by any of these countries becomes valid in the rest of the countries included in this agreement. Please note that the United Kingdom is not a member of this group.

What are the best tourism and travel destinations during the winter?

Travel and tourism destinations differ during the winter, according to the preferences of travelers. For example, there are those who prefer warm beaches in the winter and moderate temperatures, so we advise traveling in southeast Asia, especially Malaysia and Thailand. As for those who prefer snow, festive weather and skiing, we advise them to travel to Europe such as Rome, Budapest, Vienna and skiing tourism such as Switzerland, Lebanon and Poland.

Is Umrah all year long?

The pilgrimage season begins about two or three months after the end of the Hajj, as the Kingdom of Saudi Arabia prepares the regulations regulating work during the new year, and it agrees with the Egyptian side, and then it is sent to tourism companies to start work on them. Are there travel conditions for doing his age such as age, marital status ..? For males less than 18 years old, there must be a companion for him, while for females less than 45 years old, there must be a mahram - that is, a relative of the first degree - to travel with it.

What are the attractions of Medina and Makkah?

The shrines of Medina, Jabal Uhud, the Quba Mosque, the Qiblatain Mosque, the site of the Battle of the Trench, the King Fahd Complex for the Printing of the Noble Qur’an, the Prophet's Mosque, the shrines of Makkah Al Mukarramah, Ghar Hira, Ghar Ghar, Mona, and Arafa.

What is the quality of private trips inside Sharm El Sheikh and Hurghada?

There are many trips inside Sharm El Sheikh and Hurghada, for example, cruises for Tiran Island, Ras Mohamed Reserve (Sharm El Sheikh), glass boat trip, cruises to Giftun Island (Hurghada), safari trips, Bedouin dinner parties.

What are the documents required to log in to hotels in the Arab Republic of Egypt?

You must bring the following documents with you at the time of check-in for hotels, which are as follows: - - The personal card of each adult. The marriage document or the wife’s national ID number, in which the husband’s name is given. - The document of the reservation "Elfotcher" from the company. Children’s birth certificate to present. Passport for non-Egyptians, and evidence of residency in Egypt, if any.

Are the payment methods at Aspacy Travel Tourism Company?

Available payment methods: cash, bank deposits or Vodafone cash. • No reservations are confirmed until the full amount has been paid.

How much are the bags weight for the traveler?

Baggage weight for passengers generally ranges from 20 to 30 kg and may increase at some times.


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